Hadlee Simons / Android Authority
TL;DR
- Users on a variety of websites and services are reporting outages and connectivity issues today.
- The problems are due to an issue with Amazon Web Services.
- Affected services include Snapchat, Grammarly, Prime Video, Signal, Asana, and Slack.
Update: October 20, 2025 (5:08 AM ET): Amazon has updated its AWS dashboard to confirm that it has identified a potential cause of the disruption:
We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery.
Original article: October 20, 2025 (4:37 AM ET): Amazon Web Services (AWS) powers many websites and online services around the world, but it looks like the infrastructure provider is suffering major issues right now.
Users of numerous websites and services are reporting outages or connectivity issues right now via social media, Reddit, and Downdetector. Affected services include Prime Video, Snapchat, Asana, Slack, Grammarly, and the PlayStation Network. Signal has also confirmed that it’s suffering from connectivity woes.
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The number of affected services suggests that it’s an infrastructure issue, and the AWS Health Dashboard indeed indicates a significant problem.
“We are investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region,” read an excerpt of Amazon’s notice earlier today.
“We can confirm significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region,” read the excerpt of a later update. “We will continue to provide updates as we have more information to share, or by 2:00 AM (PT).”
In any event, we hope this issue doesn’t last too long. Are you noticing any issues with other services? Let us know in the comments below!
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