Google Messages gets ready to overhaul business details

Google Messages may primarily be an app we use for staying in touch with friends and family, but businesses also have a big interest in keeping in touch with customers through texting, and the rise of RCS has given them new tools to help out with that. Just like Google Maps lets you look up information about businesses you’re interested in, you’ve been able to view business profiles in Messages for those that reach out over RCS. Now we’re getting an early look at an upcoming change to how those work, plus a preview of some new archiving options.

Right now, tap on a business that’s been in touch with you via RCS, and you’ll pull up this split view, dividing the listing into info and options:

But looking at version messages.android_20260220_01_RC00.phone.openbeta_dynamic of the app, we’re able to trigger an alternate view for these RCS business listings that much more closely follows the layout we’re familiar with from personal profiles:

Honestly, it makes a lot more sense to take a unified approach like this, keeping the interface consistent across user types. This scrolling list also feels a lot denser and more efficient, and given the choice between the two, we’re definitely siding with the upcoming revamp.

Speaking of those regular personal profiles, we’ve also uncovered a new feature in the work for this info screen.

Here, developers are preparing a new “Archive” option. Currently, you archive chats by hitting the overflow icon in the top-right of the conversation itself, but this will presumably offer the option to do so here — or similarly unarchive conversations you’ve already hidden away.

So far neither of these changes are yet public-facing, but Google could push either live as soon as the company feels they’re ready.