Edgar Cervantes / Android Authority
TL;DR
- YouTube has acknowledged an issue with the platform, saying its recommendations system is preventing videos from appearing across multiple surfaces.
- The company says the homepage is working again, but the broader issue hasn’t been fully resolved yet.
- YouTube TV is also experiencing problems due to the wider disruption.
YouTube users around the world are running into problems tonight, with reports spiking across the main app, the web, and even YouTube TV.
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YouTube has officially acknowledged the issue, saying a problem with its recommendations system is preventing videos from appearing across multiple surfaces, including the homepage, the YouTube app, YouTube Music, and YouTube Kids.
According to the company, the homepage has now started working again, but the broader issue hasn’t been fully resolved yet.
“An issue with our recommendations system prevented videos from appearing across surfaces on YouTube… The homepage is back, but we’re still working on a full fix,” YouTube said in its statement.
Alongside the recommendation outage, YouTube says it’s also seeing a small number of reports of users being unable to log in to YouTube TV. The company confirmed this is related to the wider YouTube disruption and that a fix is in progress.
On X, YouTube reassured users that it’s actively investigating the problem and will issue an update once it’s resolved.
If you’re having trouble accessing YouTube right now, you’re not alone — our teams are looking into this and will follow up here with updates: https://t.co/7iTU5S9AgT
User reports surged rapidly on Downdetector as YouTube experienced errors worldwide. As of 8:13 PM ET, more than 300,000 users had reported problems with YouTube across the website and app. Over 8,000 users have also flagged issues with YouTube TV.
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